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The Range Statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Add any essential operating conditions that may be present with training and assessment depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts. |
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Work may relate to: | Specific groups, issues or communities e.g. Health issues of young people from particular cultural, religious, sub-cultural backgrounds and/or geographical areasMonitoring, evaluation and research activitiesPolicy developmentPrimary intervention and assessmentAdvocacyIndividual caseworkCommunity developmentReferralsChild protection workProvision of information/materialsService development towards systems changeProject development and implementation |
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Client may include: | Individuals (inclusive of children, youth, adults and the aged)Referred or self-referred clientsVoluntary and involuntary clientsPeople with specific needs seeking access to servicesSurvivors/victims of domestic violence, their families and friendsUsers of violence and their familyOther organisations/service providersCommunities |
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Underpinning values and philosophies in responding to domestic and family violence include: | The safety and well being of those subjected to domestic violence must be the first priority of any responseAll individuals have the right to be free from violenceThe community has a responsibility to work toward the prevention of domestic violence and to demonstrate the unacceptability of all forms of domestic violenceAll forms of domestic violence are unacceptable in any group, culture or creedThose who use violence should take responsibility for their behaviour and have access to programs to assist them change their behaviour to ensure the safety of their familyA commitment to meeting the needs and upholding the rights of clientsA commitment to empowering those affected by domestic violenceDomestic violence is widespread and complexDomestic violence impacts on the physical, emotional, social, and financial well being and safety of individuals in familiesDomestic violence and abuse has devastating effects on family members and results in significant social and economic costs to the communityDomestic violence is an abuse of power perpetrated mainly (but not only) by men against women both in a relationship and after separation |
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Social, historical, political and economic context: | Statutory framework within which work takes place Historical context of work e.g. changing attitudes to domestic violence; changing approaches to working with people affected by domestic violenceChanging social context of work e.g. previous, current and changing government and societal views of domestic violence and approaches to working with clientsPolitical context e.g. government policies and initiatives affecting domestic violence workEconomic context e.g. the current economic situation as it relates to and affects domestic violence and the subsequent impact on client needs and the effects of economic deprivation and control on clients attempting to escape domestic violence |
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Community may relate to a specific location, language/ cultural or social structure and include: | Individuals and groups defined by the organisation's programs and servicesOther agencies providing services to individuals and groupsPeople with specific needs and interestsOrganisation management, colleagues, supervisor, team membersSurvivors/victims of domestic violence, their families and friendsFunding bodiesProfessional networks and associationsGovernment representatives and service providersPolicy and decision-makers in the specific communityGroups representing cultural, sub-cultural, religious, social, ethnic, sexual, gender, and age issues in the community |
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Rights and responsibilities may include: | Rights of safetyRights under common lawRights outlined under relevant standards/principles and charters (e.g. UN Declaration on Rights of the Child)Rights under the ConstitutionRights and responsibilities under legislation (e.g. freedom of information and child protection legislation)Guidelines relating to parameters of confidentiality/client consentWorker's code of ethics |
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Interrelationship of issues when responding to domestic violence may relate to clients with specific needs such as: | Disability issuesCultural diversity issuesLanguage issues, such as when English is not the first languageIssues for the aged or youngIsolation issues, such as those from remote or rural locationsSexual identity issuesGender issuesWhen religious beliefs, practices or values need to be consideredAddiction or dependency issuesMental health issuesCriminal historyLiteracy issuesThose at risk of self-harm Economic/transport or accommodation issues |
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Own performance may be monitored against established personal and organisation performance requirements and may include processes such as: | Formal/informal organisation initiated performance appraisalsObtaining feedback from supervisors, subordinates and colleaguesObtaining feedback from clients, human resource development personnel, family and other relevant community members etc.Monitoring of supervised staff, colleagues and/or team staff moralePersonal reflective behaviour strategies/ methodologiesOther strategies which facilitate the identification of personal strengths/weaknesses/issues to be addressedRoutine organisation methods for monitoring service delivery |
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Organisation and professional standards and procedures may include those relating to: | Client and worker safetyOrganisation mission statement and/or philosophyRoutine organisation methods for monitoring service deliveryCollection and storage of informationClient interview protocols and proceduresCode of conduct/code of ethics principles and implementation of duty of care and rights of client to self determinationDepartmental, inter-departmental regulations, protocols and procedures relevant to work role and responsibilities Industry standardsInter-agency practice and protocolsUse of interpreter and interpreter servicesEligibility criteria for accessing particular servicesCompletion of forms and applicationsDebriefing and supervisionIndustry standardsGuidelines relating to parameters of confidentiality/client consentOccupational health and safety |
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Units of competency are standards which measure: | All those personal and technical knowledge, skills and attitudinal aspects (competencies) required to effectively and efficiently undertake the day to day tasks and duties of the practitioner's work function |
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Self assessment and reflection requires practitioners to regularly review their own performance against required and established professional performance requirements Such performance requirements may be documented through: | Professional bodies' competencies and codes of practice/ethicsOrganisation HRD policies and proceduresOccupational or functional roles/units of competencyProfessional accreditation and re-accreditation requirements |
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Personal development strategies may include development/ implementation of a personal/ professional improvement program, either internal or external to the organisation including such things as: | Development of improved interpersonal/technical skillsUpdating stress management abilitiesAdapting work rotation to facilitate changing personal/work prioritiesFormal/informal learning programsUtilisation of existing strengths to focus future career developmentCultural, sub-cultural awareness/sensitivityInvolvement in community activitiesCoaching, mentoring and/or supervisionCounselling Updating/maintaining knowledge base on domestic/family violence issues and current context for work/professional practiceEstablishment of new career paths |
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Support processes will need to include at least one of the following: | CounsellingPerformance feedbackDebriefingTraining and developmentSupervision |
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Networks may be formal or informal and include: | Regional, specialist and peak associationsProfessional/occupation associationsTrainers, teachers and academicsContacts in policy and funding bodiesLocal inter-agency networksInterest and support groupsOther workers |
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Participate in professional networks and associations may include purposes such as: | Learning about the role, services and resources of other organisationsLearning about the roles and resources of other workersProviding advice and information about own service and organisationsPeer support and reviewProfessional developmentMaintaining coordination among organisations and workersSupporting joint programs or activitiesProviding information for policy developmentSupporting the interests of specific groups within the community |
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Personal performance standards relates to: | The practitioner's level of competencyProfessional ethicsIntegrity and behaviourRegulationsCode of ethics/practiceOrganisation/agency proceduresCommunity standards |
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